Mix and Match

Shipping policy

1. Shipping Locations

We currently ship nationwide across Pakistan, including major cities such as:

  • Karachi

  • Lahore

  • Islamabad

  • Rawalpindi

  • Faisalabad

  • Multan

  • Peshawar

  • Quetta


2. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation message once your order is dispatched.


3. Delivery Time

Estimated delivery time:

  • 3–5 business days for major cities

  • 4–7 business days for remote areas

Delivery times may vary due to weather conditions, courier delays, or high order volume.


4. Shipping Charges

  • We offer Free Shipping on selected products.

  • Any applicable shipping charges will be clearly displayed at checkout before completing your order.


5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan.
Please ensure someone is available at the provided address to receive and pay for the order.


6. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.


7. Incorrect Address

Please make sure your shipping address and contact number are correct. We are not responsible for delivery issues caused by incorrect or incomplete information.


8. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with pictures as proof. We will review the case and arrange a replacement if applicable.


9. Delivery Delays

While we work with trusted courier partners, delays may occasionally occur. We appreciate your patience and understanding in such situations.